Customer service managers Salary Guide UK — 2025
Complete breakdown based on ONS ASHE official data
The median customer service managers salary in the UK is £32,983 per year, based on the 2025 Annual Survey of Hours and Earnings (ASHE) published by the Office for National Statistics. The mean salary is £35,243, reflecting the influence of higher earners on the average. The median hourly rate is £17.63.
Salaries vary significantly by region, from £30,625 in North West to £40,646 in London. However, these differences narrow when adjusted for regional cost of living.
UK Median
£32,983
Annual
UK Mean
£35,243
Annual
Hourly Rate
£17.63
Median
UK Jobs
66
Regional Salary Breakdown
The "Adjusted" column shows purchasing power after accounting for regional cost of living (UK average = 100).
| Region | Median | Mean | CoL Adjusted |
|---|---|---|---|
| London | £40,646 | £40,799 | £34,919 |
| South East | £38,467 | £40,681 | £37,274 |
| West Midlands | £32,224 | £32,335 | £35,217 |
| Yorkshire and The Humber | £31,395 | £34,242 | £34,691 |
| South West | £30,957 | £34,051 | £32,213 |
| North West | £30,625 | £33,646 | £33,580 |
Frequently Asked Questions
What is the average customer service managers salary in the UK?
The median customer service managers salary in the UK is £32,983 per year (ONS ASHE 2025). The mean salary is £35,243, which is higher due to top earners.
Which region pays customer service managers the most?
London pays the highest customer service managers salaries with a median of £40,646.
How does customer service managers pay vary by region?
Customer service managers salaries range from £30,625 in North West to £40,646 in London.
Are customer service managers salaries rising?
Year-on-year comparison data is not yet available.
What is the typical hourly rate for customer service managers?
The median hourly rate for customer service managers in the UK is £17.63 (ONS ASHE 2025).
About this data
All salary figures in this guide are from the ONS Annual Survey of Hours and Earnings (ASHE) 2025. Cost-of-living adjustments use ONS Regional Price Parities. Read our methodology. View data sources.