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Average Customer service occupations n.e.c. Salary in Birmingham

ONS ASHE 2025 · West Midlands region · Updated October 2025

Median Annual — West Midlands region
£23,488
-£950 (3.9% below) vs UK average
UK median: £24,438 · Hourly: £13.68
West Midlands vs all UK regions
South West£22,186West Midlands£23,488London£28,011
Mean annual: £21,918 · Jobs in region: 31
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How Birmingham compares

vs UK average for customer service occupations n.e.c.s -£950 (3.9% below)
vs Birmingham all-jobs average -£9,886 (29.6% below)

Based on 2025 data, customer service occupations n.e.c.s in the West Midlands earned £23,488 at the median — 3.9% below the national benchmark of £24,438. The cost of living in the West Midlands is 8.5% below the UK average, so a salary of £23,488 has an effective purchasing power closer to £25,670. To put this alongside local pay more broadly: the average across all jobs in Birmingham is £33,374, so customer service occupations n.e.c.s sit 29.6% less that benchmark.

Cost of Living Adjustment

After adjusting for the regional cost of living (West Midlands index: 91.5, UK=100), a salary of £23,488 has an effective purchasing power of approximately £25,670 — equivalent to earning that amount in an area with average UK costs. The cost of living in the West Midlands is 8.5% below the UK average.

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Frequently Asked Questions

What is the average customer service occupations n.e.c. salary in Birmingham?

The median customer service occupations n.e.c. salary in the West Midlands (which includes Birmingham) is £23,488 per year, based on ONS ASHE 2025 data. The mean salary is typically higher due to top earners pulling the average up.

How does customer service occupations n.e.c. pay in Birmingham compare to the UK average?

Customer service occupations n.e.c.s in the West Midlands earn 3.9% below the national median of £24,438. Other regions such as London and the South East typically offer higher salaries for this role.

Is customer service occupations n.e.c. a well-paid job in Birmingham compared to other roles?

The average salary across all jobs in Birmingham is £33,374. Customer service occupations n.e.c.s in the West Midlands earn £23,488, which is 29.6% below the local average across all occupations.

About this data

Salary figures for customer service occupations n.e.c.s cover the West Midlands region. The all-jobs average is specific to Birmingham. Source: ONS ASHE 2025. Methodology.

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