Average Customer service supervisors Salary in Birmingham
ONS ASHE 2025 · West Midlands region · Updated October 2025
How Birmingham compares
The numbers for 2025 show that a typical customer service supervisors in the West Midlands earned £29,715. Compared to the UK median of £34,033, that's 12.7% below. In practical terms, living costs in the West Midlands run 8.5% below average. That means £29,715 stretches to roughly £32,475 in real spending power. To put this alongside local pay more broadly: the average across all jobs in Birmingham is £33,374, so customer service supervisorss sit 11.0% less that benchmark.
Cost of Living Adjustment
After adjusting for the regional cost of living (West Midlands index: 91.5, UK=100), a salary of £29,715 has an effective purchasing power of approximately £32,475 — equivalent to earning that amount in an area with average UK costs. The cost of living in the West Midlands is 8.5% below the UK average.
Customer service supervisors salary across UK regions
Customer service supervisors salary in areas near Birmingham
Salary data is by ONS region. Birmingham is in the West Midlands region. Below are neighbouring regions — click to explore salaries there.
Customer service supervisors Salary Guide
The full salary guide includes regional breakdowns, cost-of-living adjustments, year-on-year trends, and in-depth FAQs.
Read the full Customer service supervisors salary guide →Find Customer service supervisors jobs in Birmingham
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Frequently Asked Questions
What is the average customer service supervisors salary in Birmingham?
The median customer service supervisors salary in the West Midlands (which includes Birmingham) is £29,715 per year, based on ONS ASHE 2025 data. The mean salary is typically higher due to top earners pulling the average up.
How does customer service supervisors pay in Birmingham compare to the UK average?
Customer service supervisors in the West Midlands earn 12.7% below the national median of £34,033. Other regions such as London and the South East typically offer higher salaries for this role.
Is customer service supervisors a well-paid job in Birmingham compared to other roles?
The average salary across all jobs in Birmingham is £33,374. Customer service supervisors in the West Midlands earn £29,715, which is 11.0% below the local average across all occupations.
About this data
Salary figures for customer service supervisorss cover the West Midlands region. The all-jobs average is specific to Birmingham. Source: ONS ASHE 2025. Methodology.