Average IT user support technicians Salary in Cardiff / Caerdydd
ONS ASHE 2025 · Wales region · Updated October 2025
How Cardiff / Caerdydd compares
A it user support technicians working in the Wales could expect a median salary of £32,654 in 2025 — 4.8% below the national figure of £34,314. In practical terms, living costs in the Wales run 10.0% below average. That means £32,654 stretches to roughly £36,282 in real spending power. The all-jobs average in Cardiff / Caerdydd is £33,599. By comparison, it user support technicianss earn 2.8% less than the typical worker locally.
Cost of Living Adjustment
After adjusting for the regional cost of living (Wales index: 90, UK=100), a salary of £32,654 has an effective purchasing power of approximately £36,282 — equivalent to earning that amount in an area with average UK costs. The cost of living in the Wales is 10.0% below the UK average.
IT user support technicians salary across UK regions
IT user support technicians salary in areas near Cardiff / Caerdydd
Salary data is by ONS region. Cardiff / Caerdydd is in the Wales region. Below are neighbouring regions — click to explore salaries there.
IT user support technicians Salary Guide
The full salary guide includes regional breakdowns, cost-of-living adjustments, year-on-year trends, and in-depth FAQs.
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Frequently Asked Questions
What is the average it user support technicians salary in Cardiff / Caerdydd?
The median it user support technicians salary in the Wales (which includes Cardiff / Caerdydd) is £32,654 per year, based on ONS ASHE 2025 data. The mean salary is typically higher due to top earners pulling the average up.
How does it user support technicians pay in Cardiff / Caerdydd compare to the UK average?
IT user support technicians in the Wales earn 4.8% below the national median of £34,314. Other regions such as London and the South East typically offer higher salaries for this role.
Is it user support technicians a well-paid job in Cardiff / Caerdydd compared to other roles?
The average salary across all jobs in Cardiff / Caerdydd is £33,599. IT user support technicians in the Wales earn £32,654, which is 2.8% below the local average across all occupations.
About this data
Salary figures for it user support technicianss cover the Wales region. The all-jobs average is specific to Cardiff / Caerdydd. Source: ONS ASHE 2025. Methodology.