Average Call and contact centre occupations Salary in the UK
ONS ASHE 2025 data — by region
UK Median
£25,440
National average
UK Mean
£25,477
National average
Hourly Rate
£14.30
Median
Jobs
35
UK total
Call and contact centre occupations Salary by Region
| Region | Median | Mean | vs UK Average |
|---|---|---|---|
| East Midlands | £26,114 | £25,154 | +£674 (2.6% above) |
| Yorkshire and The Humber | £25,867 | £26,671 | +£427 (1.7% above) |
| North West | £25,750 | £26,160 | +£310 (1.2% above) |
| South East | £25,626 | £26,396 | +£186 (0.7% above) |
| Wales | £25,609 | £25,932 | +£169 (0.7% above) |
| Scotland | £25,331 | £26,050 | -£109 (0.4% below) |
| North East | £24,293 | £25,425 | -£1,147 (4.5% below) |
| London | £24,014 | £25,242 | -£1,426 (5.6% below) |
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Frequently Asked Questions
What is the average call and contact centre occupations salary in the UK?
The median call and contact centre occupations salary in the UK is £25,440 per year, based on ONS ASHE 2025 data. The mean salary is £25,477, which is higher due to top earners.
What is the typical hourly rate for call and contact centre occupations in the UK?
The median hourly rate for call and contact centre occupations in the UK is £14.30, based on ONS ASHE 2025 data.
Which part of the UK pays the most for call and contact centre occupations?
The East Midlands offers the highest median salary for call and contact centre occupations at £26,114 per year. London and the South East consistently rank among the highest-paying regions for most occupations.
How many call and contact centre occupations are there in the UK?
According to ONS ASHE 2025, there are approximately 35 call and contact centre occupations employed in the UK.
About this data
All figures are based on the Annual Survey of Hours and Earnings (ASHE) 2025 data published by the Office for National Statistics. Read our methodology.