Average Call and contact centre occupations Salary in Manchester
ONS ASHE 2025 · North West region · Updated October 2025
How Manchester compares
In 2025, call and contact centre occupationss working in the North West took home a median salary of £25,750 — that's 1.2% above the national average of £25,440. Factor in the North West's cost of living (8.8% below the UK norm) and a £25,750 salary has the purchasing power of approximately £28,235. The all-jobs average in Manchester is £36,554. By comparison, call and contact centre occupationss earn 29.6% less than the typical worker locally.
Cost of Living Adjustment
After adjusting for the regional cost of living (North West index: 91.2, UK=100), a salary of £25,750 has an effective purchasing power of approximately £28,235 — equivalent to earning that amount in an area with average UK costs. The cost of living in the North West is 8.8% below the UK average.
Call and contact centre occupations salary across UK regions
Call and contact centre occupations salary in areas near Manchester
Salary data is by ONS region. Manchester is in the North West region. Below are neighbouring regions — click to explore salaries there.
Call and contact centre occupations Salary Guide
The full salary guide includes regional breakdowns, cost-of-living adjustments, year-on-year trends, and in-depth FAQs.
Read the full Call and contact centre occupations salary guide →Find Call and contact jobs in Manchester
Explore roles paying around £25,750/year
Frequently Asked Questions
What is the average call and contact centre occupations salary in Manchester?
The median call and contact centre occupations salary in the North West (which includes Manchester) is £25,750 per year, based on ONS ASHE 2025 data. The mean salary is typically higher due to top earners pulling the average up.
How does call and contact centre occupations pay in Manchester compare to the UK average?
Call and contact centre occupations in the North West earn 1.2% above the national median of £25,440. This makes the North West one of the higher-paying regions for this role.
Is call and contact centre occupations a well-paid job in Manchester compared to other roles?
The average salary across all jobs in Manchester is £36,554. Call and contact centre occupations in the North West earn £25,750, which is 29.6% below the local average across all occupations.
About this data
Salary figures for call and contact centre occupationss cover the North West region. The all-jobs average is specific to Manchester. Source: ONS ASHE 2025. Methodology.