Average Call and contact centre occupations Salary in Newcastle upon Tyne
ONS ASHE 2025 · North East region · Updated October 2025
How Newcastle upon Tyne compares
In 2025, call and contact centre occupationss working in the North East took home a median salary of £24,293 — that's 4.5% below the national average of £25,440. Factor in the North East's cost of living (9.9% below the UK norm) and a £24,293 salary has the purchasing power of approximately £26,962. Compared to the Newcastle upon Tyne average across all roles (£31,786), call and contact centre occupationss take home 23.6% less.
Cost of Living Adjustment
After adjusting for the regional cost of living (North East index: 90.1, UK=100), a salary of £24,293 has an effective purchasing power of approximately £26,962 — equivalent to earning that amount in an area with average UK costs. The cost of living in the North East is 9.9% below the UK average.
Call and contact centre occupations salary across UK regions
Call and contact centre occupations salary in areas near Newcastle upon Tyne
Salary data is by ONS region. Newcastle upon Tyne is in the North East region. Below are neighbouring regions — click to explore salaries there.
Call and contact centre occupations Salary Guide
The full salary guide includes regional breakdowns, cost-of-living adjustments, year-on-year trends, and in-depth FAQs.
Read the full Call and contact centre occupations salary guide →Find Call and contact jobs in Newcastle upon Tyne
Explore roles paying around £24,293/year
Frequently Asked Questions
What is the average call and contact centre occupations salary in Newcastle upon Tyne?
The median call and contact centre occupations salary in the North East (which includes Newcastle upon Tyne) is £24,293 per year, based on ONS ASHE 2025 data. The mean salary is typically higher due to top earners pulling the average up.
How does call and contact centre occupations pay in Newcastle upon Tyne compare to the UK average?
Call and contact centre occupations in the North East earn 4.5% below the national median of £25,440. Other regions such as London and the South East typically offer higher salaries for this role.
Is call and contact centre occupations a well-paid job in Newcastle upon Tyne compared to other roles?
The average salary across all jobs in Newcastle upon Tyne is £31,786. Call and contact centre occupations in the North East earn £24,293, which is 23.6% below the local average across all occupations.
About this data
Salary figures for call and contact centre occupationss cover the North East region. The all-jobs average is specific to Newcastle upon Tyne. Source: ONS ASHE 2025. Methodology.